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Reface is hiring a UX Researcher

Communicate with users day-to-day and find out new insights


• we use working processes. There are no scrum masters. The team decides how to work and what technologies and approaches to choose
• no micromanagement. We have no time or desire for this
• unlimited vacation time. We trust each other
• now we work remotely and smart, instead of 9 to 5

What will you do:

• conduct many, we mean, MANY user interviews in order to validate product hypotheses and collect users’ feedback on new feature releases
• continuously recruit users for interviews using various tools (in-app messages, screening questionnaires, direct messages)
• use various methods to collect users’ feedback: live interviews, (un)moderated tests, surveys, usability tests, social media, stores’ reviews
• effectively communicate the insights and findings to the team, so that they result in product improvements
• be proactive in finding new research ideas/methods
• stay on top of competitors’ activity. Knowing what they’re up to


• have experience in UX Research for 2+ years
 have Advanced English
 know how to segment users for interviews
 are experienced in working with analytics. You can figure out how to create a cohort, graph or dashboard
 know what a hypothesis validation process looks like
 know top 12 rules for conducting user interviews
 LOVE diving into the unknown. Working in a fast-paced and highly challenging environment doesn’t freak you out

❗We’re not asking you to be a 100% empath or to love everybody. Just don’t be evil, rude, or selfish. And try to communicate with the team like a human being

It’s important to us that the team feels comfortable around you!

Hiring process:

✅ Intro call with a Recruiter -> ✅ Test task -> ✅ Technical Interview -> ✅ Final Interview -> ✅ Offer

Who We Are:

Website: more about us and vacancies
Instagram: follow Refacians
YouTube: follow Refacians

Don’t hesitate. Get in touch!


Contact us and apply 📩



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