About the company:

PointPay Blockchain-Based Bank The first in the world blockchain-based bank enabling people to open crypto checking and crypto savings accounts and earn daily compound interest on crypto

Format: Remote, Part-time, 19:00-7:00 2/2 Night Shift

Company: PointPay — global crypto services ecosystem (Exchange, Wallet, Payment System, Launchboard)

Requirements

• 2+ years in customer support
• 1+ year in crypto/web3 (is a must)
• English C1+
• Experience in Google Sheets (reports, formulas)
• Customer care orientation
• High writing grammar and attention to detail

Responsibilities

• Customer support via Intercom
• Managing and auditing user accounts
• Manual transactions
• Reporting

Required domain experience

Blockchain / Crypto 1 year

Required languages

English C1 — Advanced

Russian B1 OR Ukrainian Native

We offer:

Our team is 70% Ukrainians and people from EU, Mexico, Latam and Asia (Hong Kong, Singapore)

Remote work from anywhere according GMT 3+

Flexible working schedule — 2 days of work, 2 days of weekend) You work only 4 or 3 days per week ^_^

Format: Remote, Part-time GMT+3, shift and 19:00-7:00night shift)

Salary 1000-1200$ from start

Right now we don’t cover vacation and sickleaves, but we have regular salary review after approbation period and 2 times a year

Career and professional development in deep Web3 direction

Learning and support from our friendly team 🙂

📮 Apply now:

[email protected]

Please, share this vacancy with your friends.