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Creatio Company is a global vendor of one platform to automate industry workflows and CRM with no-code and maximum degree of freedom. With a global team of 700+ dedicated professionals, 700+ partners, and thousands of customers, Creatio operates in 100+ countries worldwide.

Currently, we are looking for a Partner Success Manager to work in the LATAM market. The position includes partners’ & customers’ portfolio management, new clients’ launch and support, and the subscription renewal process coordination. We also expect you to have proficient knowledge of English and Spanish.

The role is based in Poland.

Required skills and qualifications:

  • 3+ years of experience in implementing enterprise software and working with CRM, BPM, or ERP systems
  • Deep understanding of the business processes of various business sectors
  • Problem-solving mindset, experience in managing complicated situations, including working with objections
  • Negotiation skills
  • Experience in conducting training and presentations in English
  • English C1+
  • Spanish C1+

Will be an advantage:

  • Creatio technologies and databases knowledge
  • Experience in writing technical instructions
  • Project Management skills
  • Experience in working with foreign clients

Your impact:

  • Building relationships with partners and their key customers, assistance in managing clients’ portfolio
  • Assistance in project evaluation, as well as in the technical brief and analytics preparation
  • Partners’ support during system implementation, organization of technical consultations
  • Monitoring the implementation of the partners’ projects timely
  • Advising and informing customers and partners about new Creatio features
  • Work on clients’ feedback
  • Ensuring regular updates of the subscription, negotiating favorable conditions for the company

What you should expect from us:

  • Collaborative environment. Our corporate culture encourages the exchange of experience and knowledge, readiness to help, and mentoring
  • Limitless opportunities for career development. We organize plenty of external and internal training. Each employee has an individual professional and career growth plan
  • Other essential benefits: medical insurance, paid vacation, and sick leave

Contact us and apply 📩

If you are interested, please submit your CV at [email protected] or apply online.

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