Sales Development Representative (SDR)

Опис вакансії

The Sales Development Representative (SDR) role strengthens the sales strategy by engaging B2B clients and generating new business opportunities. Your mission is to identify and engage your clients, communicate EverHelp’s valuable services, and convert conversations into qualified meetings and opportunities for the sales team through personalized outreach, relationship-building, and data-driven experimentation.

Про компанію

EverHelp is a team of professionals that develops outsourced support services for products around the world. The project launched in 2021; last year, the company posted annual growth of +82%. Since February 2022, all jobs have been retained, and employee satisfaction remains above 90%. In 2026, EverHelp received 9 international awards, ranked 1st in the Top 30 Inspiring Workplaces in Europe, was recognized as the best employer among European companies with 500–4,999 employees, and received Best-in-Class awards in 6 categories. The company also provides support to evacuated employees and their families and implements initiatives to ensure the team’s mental and technical well-being.

Вимоги

• At least 1 year of experience in B2B outbound sales as an SDR, BDR, or in a similar role.
• English proficiency: B2 or higher.
• Experience communicating with prospects from the initial contact through scheduling a meeting.
• Experience analyzing sales or outreach metrics and using those insights to improve results.
• Familiarity with CRM systems and outreach tools, such as HubSpot, Apollo, Instantly, HeyReach, or similar.
• Flexibility and a willingness to test new approaches, learn from results, and adapt based on data and feedback.

Обов'язки

• Identify and research potential clients using various tools, platforms, and market insights.
• Conduct personalized outbound outreach via LinkedIn, email, and other relevant channels.
• Build and nurture conversations with potential clients, address objections, and convert initial contact into scheduled meetings.
• Qualify leads, schedule meetings, and provide the sales team with relevant context for each opportunity.
• Research the market, identify promising target segments and ideal customer profiles (ICPs), and seek out new outreach opportunities.
• Use AI tools to research prospects, personalize communications, analyze results, and automate routine tasks while verifying the quality and accuracy of results.

Ми пропонуємо

• The opportunity to join a Ukrainian company and support the Ukrainian economy.
• The opportunity to work entirely remotely.
• 20+ days of vacation and 10 days of sick leave.
• Mental health support: sessions with psychologists/therapists, psychiatric consultations, and subscriptions to mental health apps.
• Learning and development support: courses, workshops, certifications, training sessions, books, and professional resources.
• Health and wellness support: medical services, preventive care, recovery, and wellness activities.
• A professional team, internal communities, and team activities that foster continuous learning and development.
• Career growth opportunities, including promotion to Senior SDR or SDR Lead.

Буде плюсом

• Experience with multichannel outreach and social media sales.
• Experience testing new target segments, messaging, and prospecting strategies.
• Understanding of buying signals and email deliverability principles.
• Experience working with workflow automation tools such as n8n, Make, or Zapier.
• Experience with cold calling.